REDEEMING LUXURY RESALE
Georgia Swain founded REDELUXE with the desire to give luxury lovers all over the world a reliable experience. At the time, Georgia and her husband Hunter (now a Co-Owner) were living in a small town in West Texas where Hunter was a pastor at a church.
A lover of handbags and designer items since her teen years, Georgia was gifted a Louis Vuitton messenger bag by her mother. Although she was not able to afford luxury bags after leaving home, Georgia worked hard to save up for a new one. As her love for luxury grew, she found a Facebook group where people all over the world were buying and selling designer bags and accessories. Georgia realized that the quickest way for her to buy her next bag was to sell an older bag she had.
After a few months of buying and selling online, Georgia recognized the opportunity to share that joy with bag lovers all over the world while making a little bit of extra cash on the side. Together with her husband, she started a company so she could continue doing what she felt she was supposed to be doing – Redeeming Luxury Resale.
REDELUXE started as a way for a young immigrant pastor’s wife, lacking work experience or a business degree, to make extra money. Since then, it has become a brand on a mission to make a difference in the luxury market
Redeeming Luxury Resale is
Redeem (verb): To compensate for the faults or bad aspects of (something). Or, do something that compensates for poor past performance or behavior.
We know many people have been burned, disappointed, or flat out scammed in the luxury resale market. Our brand exists to change that – to redeem that.
At REDELUXE, you can be sure that everything we sell is 100% authentic and backed by our lifetime guarantee of authenticity. Our in-house authenticators and our third-party partnerships – (Zeko Authentications, Bababebi), we make the authenticity of your item our top priority. And when it comes to the condition of the resold items, we leave nothing undisclosed or covered up.
We take customer service seriously. While all our sales are final, you will find our team ready and willing to answer any questions you may have before making the call on your next item. Top-notch luxury customer service is what you deserve, and what we aim to provide. Of course, this goes beyond the sale leadup: We will be here for you throughout the process, helping you deal with shipping companies, customs, or any other hiccup that might come up.
We are a brand that seeks to make a difference in the world. A percentage of our yearly profits goes toward helping women and children in need. Your support of REDELUXE doesn’t just brighten your days, it helps change the lives of others as well. Being able to give back and help others is the heartbeat of what we do here. With every purchase, you help make this happen!